How “Sun Outages” Affect Your Cable Service March 8, 2011
Posted by HTC in Digital Cable, HTC Services, Telecommunications News, Uncategorized.trackback
Each Spring and Fall, typically during the months of February, March, September and October, cable companies experience a technical phenomenon called “sun outages.” For a period of a few weeks, the sun’s path across the sky takes it directly behind the line of sight between a receiving satellite dish on earth and the communication satellite sending signals for various cable networks. During these times the sun radiates strongly at the same frequencies used by these satellites and the interference from the sun overrides the satellite. This is when a sun outage occurs.
These outages can be sporadic and last as long as 15 minutes. Sometimes outages may be minimal often causing blocks, tiling or channel freezing. During peak times it can often worsen to the point of total outage. These outages can affect any channel that HTC receives from a satellite, which includes most channels other than local broadcast stations and local access channels.
We apologize for any inconvenience this may cause, but there is nothing we can do to prevent sun outages. Sun Outages affect all cable and satellite companies. Should you notice outages longer than the typical 15 minutes, please contact our Repair Department at 843-365-2186.
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