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HTC Restores Service & Assists Fire Victims March 19, 2013

Posted by HTC in Community News, Community Service, Uncategorized.
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HTC has special procedures in place for Windsor Green fire victims. Customers who have lost their homes due to the fire can contact an HTC Customer Service Representative at 843-365-2154. HTC is doing everything it can to work with victims and minimize the stress and financial impact.

HTC is ready to help customers that need to disconnect billing and will not charge for installation of new service at temporary residences. HTC will also arrange temporary email accounts for those that had broadband so customers can keep their email accounts active and stay in touch with family and business.

HTC crews were on site Monday and all services have been restored.

Special procedures:
• Installation fees of services at temporary/new locations will be waived for customers.
• Broadband email accounts will not be disconnected and remain temporarily active.
• Fees for temporary email accounts will be waived.
• A charging station is available at the Plex, temporary housing for the Windsor Green residents.

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An HTC Installation & Repair crew was on site in Carolina Forest on Monday, March 18, working to restore services to homes that survived the Windsor Green fire.

About HTC
HTC, Inc. is the nation’s largest telephone cooperative and the 18th largest telephone company. Founded in 1952, HTC celebrates over 60 years of service to the community as a local communications leader. HTC offers local telephone service, long distance, Digital Wireless, Digital Cable, High-Speed Internet Access, and advanced business services such as Remote Recovery Services, Local Area Network (LAN) and Wide Area Network (WAN) design, firewall and Virtual Private Network (VPN) security. HTC also provides Home Security and Fiber to the Home technology called HTC Bluewave, a state-of-the-art fiber optic network that delivers unparalleled bandwidth for extremely high-speed Internet access and data transmittal, 100 percent digital cable TV video, and traditional voice service through a single delivery point to a customer’s home. For additional information about HTC, call (843) 365- 2154 or visit http://www.htcinc.net, Twitter: @HorryTelephone, Facebook: http://www.facebook.com/HTCinc

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